Government Departments administer a wide variety of healthcare, retirement, and other benefits programs. As the population ages and the number of program participants increases, these departments are challenged to do more with less in providing benefits processing services for their constituents.
We offer benefit processing services to help the government departments deliver healthcare, retirement, and other programs. Vangent Canada provides these department with complete, integrated benefits processing solutions that improve service quality for beneficiaries while also increasing operational efficiency for sponsoring departments.
Key features of our benefits processing solutions include:
- User-friendly Web sites that provide benefits program information and enable online benefits transactions
- Convenient, easy-to-use interactive voice response (IVR) systems that provide benefits information and allow beneficiaries to make enrollment changes
- Beneficiary outreach services, including transaction-based enrollment processing, enrollment data warehousing, and contact centre solutions
- Design, printing, and distribution of informational materials, including personalized benefits information
- Warehousing, inventory, and fulfilment of plan brochures, publications, and other informational materials
For more information on our services and capabilities, please send us an e-mail.
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